Swift + Company is Houston’s premiere full-service catering, party rental, and event planning company all under one roof.  With a spotless reputation for attentive service, immaculate event equipment, and unparalleled catering, Swift + Company has long been considered the gold standard in party planning in Texas and beyond, and creates successful and unique events from start to finish.

We are looking for a Director of Operations for our Rental, Catering and Floral facilities in Houston, TX. The incumbent in this role will be responsible for ensuring that all deliveries and pickups are conducted in the scheduled time frame, all catering events are completed to customer satisfaction and florals arrive to event site on time and secure.  In addition, the management of all logistical aspects such as being a first point of contact for our fleet of drivers, scheduling, overseeing day-to-day operational issues, dispatching, verifications, deliveries, customer issues, hiring, ensuring compliance with DOT rules and regulations, safety, and assisting with billing and drivers’ payroll.

As Director of Operations, you will create incentives for employees and evaluate your department’s efficiency and productivity. Additionally, you will collaborate with company owner to develop strategic plans for business growth based on short-term and long-term goals, communicate those goals to your team and guide them to success.

Essential duties and responsibilities for this position include:

• Coordinates the activities of the transportation staff to ensure deliveries are made in a safe, efficient and timely manner, maintaining dependability and customer satisfaction.
• Manages staff of drivers; hires, schedules, monitors time and attendance, provides training and guidance.
• Oversees day-to-day administration of delivery function including managing, monitoring department expenses, approves driver payroll, reviewing driver trip and expense reports and identifies and resolves problems.
• Manages the offices / warehouses to ensure the highest level of efficiency within the operation, including managing open/close procedures at all 3 locations.
• Ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and in accordance to brand standards.
• Use inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment and buildings.
• Responsible for scheduling truck deliveries and routing on a daily basis, changes routes accordingly to meet customer needs and to maximize route profitability.
• Responsible for equipment scheduling and maintenance.
• Analyzes equipment needs and determines the type and number of trucks required. Sets up rental of additional vehicles and equipment as required and schedules equipment maintenance as necessary.
• Responsible for coordinating catering vehicles and catering rental deliveries occur on time.
• Maintains and updates all relevant information on drivers such as license, tickets for moving violations, accidents and other risk and safety-related data and reports all data to Owner.
• Makes recommendations for changes in staffing as necessary to meet demands of workload and seasonality of the business.
• Enforces, and maintains safety standards, policies, practices, and procedures to comply with laws and regulations and minimize accidents and injuries; assists in the ongoing company safety programs.
• Dispatches and verifies ingoing and outgoing trucks.
• Schedules the order of loading and unloading to meet customer demands in the most cost-efficient method possible.
• Rotates and schedules drivers in trucks to maximize equipment utilization.
• Maintains preventive maintenance logs and mileage records on all units.
• Assists office personnel with maintaining rental invoices and records.
• Manages and trains dispatch staff to handle Will Call tickets with pick up and returns.
• Completes accident investigations and reporting.
• Conducts truck inspections including walk around inspections, cab inspections, etc. (weekly)
• Handle all administrative duties associated with warehouse staff, drivers and trucks.
• Addresses operations complaints and resolves problems.
• Review and approve all invoices related to warehouse operations.
• Ensure that all cost centers including but not limited to controllable expenses, labor and vendor agreements are overseen and within budgetary guidelines.
• Participates and leads weekly Production Meetings with Director of Sales.

Experience and Qualifications:

3 + years transportation management experience within the rental industry or related management experience including off premise catering a plus.

High School Diploma/GED required.
Bilingual – English/Spanish required.
Bachelor’s- business management, logistics or related area is a plus.
Experience managing in a fast-paced work environment.
Computer skills including Windows applications and MS Excel.
Ability to multi-task in a fast-paced environment.
Must be well versed in vehicle and all other necessary transportation and safety compliance
Prior logistics management is a plus.
Experience in administering vehicle maintenance required.
One-year previous Dispatcher experience (highly preferred).
Requires the ability to communicate effectively and work with limited supervision.
Requires the ability to read tickets, write (logs, mileage reports), and count (inventory on truck).
Ability to work in a high stress environment including employee supervision, extended work hours, equipment breakdowns or malfunctions, truck scheduling during peak periods, and unusual customer demands and complaints.

Seasoned in employee engagement and retention.

Must have warehouse distribution experience.

Other Skills

Strategic Thinking
Problem Solving
Self check own work for accuracy and completeness.
Must have leadership skills
Able to operate in a fast-paced and changing market environment.
Able to deal effectively with a diversity of individuals at all levels.
Good judgment in making timely and sound decisions.
Must have a great deal of integrity.
Highly self-motivated individual with drive for results.
Excellent organizational, planning and time-management skills.
Aggressive, competitive, great attitude and strong work ethic

Job Type: Full-time

Experience:

Transportation management within the special event and catering industry: 3 years (Required)

Language:
English and Spanish (Required)

LOCATION:

Swift + Company
1919 Edwards, Houston, TX 77007

JOB SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES:

Responsibilities include but are not limited to:

+ Creating and executing a comprehensive sales plan for 3 divisions
+ Recruitment and hiring of sales associates
+ Develop and foster relationships with vendors and clients
+ Oversee sales managers and sales teams across 3 divisions
+ Foster teamwork
+ Possess high energy, professionalism and confidence
+ Prioritize, delegate, organize and multi-task
+ Consistently seek and close new business and re-booking repeat business with long-term client relationships
+ Timely respond to client emails, phone calls or communications
+ Reconcile customer concerns, issues, disputes to maintain ongoing relationships
+ Maintain up-to-date traces and information on new and ongoing leads and account, including solicitation efforts
+ Develop and implement training programs for incoming sales staff and
+ Clearly articulate Swift + Company’s products and service offerings
+ Participate in community and industry events representing Swift + Company

EDUCATION, SKILLS AND REQUIREMENTS:

+ Minimum of 3 years of experience in similar role
+ Bachelor’s degree required
+ Goal oriented and results driven
+ Experience in hospitality or customer service industries
+ Previous equipment rental industry experience is a plus
+ Ability to evaluate alternative solutions and execute a plan of action
+ Experience with corporate focused sales
+ Experience with phone sales, order taking, and face to face sales
+ Experience collaborating with marketing team to create sales goals
+ Proven ability to plan, forecast, and manage resources
+ Outgoing personality with ability to coach sales team
+ Software savvy + proficient computer skills
+ Must maintain a professional personal appearance
+ Proficient knowledge of Microsoft Suite
+ Ability to establish and develop relationships with fellow employees, vendor and customers
+ Problem solver and solution oriented with the ability to identify and handle conflicts timely
+ Availability to work flexible day/night and weekend
+ Must be detail-oriented, patient, dependable, and possess a strong work ethic
+ Must have valid Texas driver’s license and ability to drive catering vans and trucks if needed
+ Must be able to lift approximately 70 lbs.
+ Must pass company drug screens / background check

Swift + Company offers medical insurance coverage, and many other benefits in an exciting and fast-paced environment.

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

JOB DESCRIPTION:

We are currently seeking a successful and enthusiastic catering sales associate to manage and produce events from conception through completion. The ideal candidate will be committed to providing outstanding customer service and organizing unique, memorable events that are of the highest quality. He or she should be passionate about hospitality, detail oriented, and highly creative. This role also requires excellent leadership skills and the ability to delegate responsibilities while overseeing the big picture. This is a full-time position within a growing and thriving events company.

LOCATION:

Swift + Company, 2137 West Alabama Street, Houston, TX 77098

REPORTS TO: Catering Manager

RESPONSIBILITIES (include but not limited to):

+ Familiarity with all stages of event planning, design and production of events
+ Book and sell catered events
+ Initiate friendly welcoming and passionate customer service with every client, build rapport and trust
+ Ability to successfully manage all event elements within a timeline and budget, with oversight skills to manage catering, event staff, event decor, event rentals, entertainment, transportation, tenting, various vendors, etc.
+ Answering phones / directing inquiries; miscellaneous errand running; maintaining an organized desk
+ Carrying out specific projects and research by deadline, following up on results
+ Responds to customer service problems and resolves complaints and/or refers complaints to the appropriate department
+ Attends industry related functions as assigned by manager
+ Fill in for other positions, when necessary, for smooth operation of the business
+ Applicant must be able to work nights, weekends and holidays as events usually fall on the weekends
+ Follows all procedures for safety violations and injuries
+ Adheres to all company policies, procedures, rules and regulations in written or verbal form
+ Attends production meetings
+ Other duties to be determined

REQUIREMENTS:

+ Four-year college degree preferred
+ Minimum of 3 years industry experience preferred
+ Previous department experience in a hospitality/hotel/catering/wedding environment
+ Must maintain a professional personal appearance
+ Proficient knowledge of Microsoft Office Suite; strong MAC skills
+ Ability to work flexible schedules, including nights, weekends and holidays as required
+ Ability to deliver an exemplary service level which creates an atmosphere that makes our clients want to return, giving each client a positive, memorable experience
+ Commitment to routinely go above and beyond expectations
+ Must present an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor
+ Excellent interpersonal, organizational and communication skills
+ Ability to thrive in a team orientated, fast pace and innovative environment
+ Strong sense of ethics, etiquette and tact
+ Ability to establish and develop relationships with fellow employees, vendors and customers
+ Problem solver and solution oriented with the ability to identify and handle conflicts timely
+ Positive attitude and team player!
+ Detail oriented and organized with the ability to complete and manage a large volume of high quality work quickly coupled with the ability to multi task effectively
+ Timely return of responses to customers, orders and information request
+ Positive attitude, composure, humor, creativity, adaptability and approachability
+ Be able to adhere to assigned schedule as business dictates
+ Must be able to speak English clearly and write legibly. The ability to speak Spanish is a plus
+ Must be able to lift approximately 40 lbs.
+ Must pass company drug screens / background check
+ Must maintain an acceptable attendance record
+ Must be able to provide, understand and complete instructions furnished in written, oral or scheduled form
+ Must be highly motivated with ability to work independently
+ Must be detail-oriented, dependable, and possess a strong work ethic
+ Must have valid Texas driver license and ability to drive catering vans and trucks as required
+ Knowledge of F&B preparation techniques, health department rules and regulations, liquor laws and regulations.
+ TABC certified

NOTE: This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the Event Planner perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

Swift + Company offers medical insurance coverage, and many other benefits in an exciting and fast-paced environment.

We are a drug free facility and perform background checks and random drug testing.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER.

LOCATION:

Swift + Company Rental and Decor Warehouse
1919 Edwards Street, Houston, TX 77007

ESSENTIAL DUTIES AND RESPONSIBILITIES:

+ Manages list of existing customers provided by the Sales Manager, to nurture existing relationships and secure future business as the need arises
+ Calls on prospects to explain features and costs of services and their respective advantages
+ Enters new orders and completes updates on existing orders for customers
+ Meets with customers in our showroom to determine the event type and recommends appropriate rental equipment, décor equipment and accessories based on the customer’s needs; shows the customer suggested equipment and table displays
+ Prepares rental contracts, reviews terms and conditions of the contract and damage waiver options with the customers and obtains customer signature and deposits
+ Coordinates customer changes with fulfillment and delivery
+ Arranges showroom displays, maintains a clean showroom and keeps shelves organized and stocked with rental equipment
+ Responds to customer service problems and resolves complaints and/or refers complaints to the appropriate department
+ Update and call overdue list daily and alerts supervisor of overdue contracts
+ Meet individual sales goals as set by the department
+ Guide and assist clients in achieving their event vision and consult with them to determine event details
+ Oversee the planning and installation of projects, including being onsite for event installations/breakdowns (might fall in the evening or weekends)
+  Supervise crews on installations and assist with event set ups as needed
+ Create CAD diagrams based on meetings, walkthroughs, and event spaces
+ Attend and market at event industry socials, mixers, conferences, bridal shows, etc.
+ General Administrative/Clerical work will be required (filing, etc.)
+ Adheres to all company policies, procedures, rules and regulations in written or verbal form

EDUCATION, SKILLS & REQUIREMENTS:
+ Prior catering, event planning or other hospitality experience a plus
+ Strong PC skills, including proficiency in Outlook, Word and Excel
+ Bachelor’s degree preferred
+ Ability to thrive in a team orientated, fast pace and innovative environment
+ Ability to establish and develop relationships with customers, internal and external
+ Problem solver and solution oriented with the ability to identify and handle conflicts timely
+ Strong communication skills, written and verbal
+ Detail oriented and organized with the ability to complete and manage a large volume of high quality work quickly coupled with the ability to multi task effectively
+ Positive attitude, composure, humor, creativity, adaptability and approachability
+ Availability to work flexible day/night and weekend schedules
+ Must possess sales and customer relation skills
+ Must be able to speak English clearly and write legibly. The ability to speak Spanish is a plus
+ Must be able to lift approximately 70 lbs.
+ Must pass company drug screens / background check

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

LOCATION:

Swift + Company
2137 West Alabama Street, Houston, TX 77098

JOB SUMMARY ESSENTIAL DUTIES AND RESPONSIBILITIES:

The CPA is an integral member of the Swift + Company catering team. Responsibilities include but are not limited to:

+ Scheduling staff for all catering events
+ Recruitment and training of bartenders and wait staff for events
+ Answering phones / directing inquiries
+ Filing documents and maintaining office organization
+ Miscellaneous errand running
+ Carrying out specific projects and research by deadline, following up on results
+ Acting as an event production assistant the day of events as needed
+ Catering event management-direct interaction with client, managing waitstaff, party closing and following up with event planner
+ Arranges showroom displays, maintains a clean showroom and keeps shelves organized and stocked with rental equipment
+ Inventory management and distribution of liquor and wine for all catering events
+ Manages small fleet of catering vehicles, including maintenance and re-fueling, and account management of van rental agency
+ Attends industry related functions as assigned by manager
+ Fill in for other positions, when necessary, for smooth operation of the business
+ Timely return of responses to customers, orders and information request
+ Attends walkthroughs on job sites as requested by catering manager
+ Applicant must be flexible to work weekends and/or nights
+ Assists other Sales/Customer Service Representatives when needed
+ Attends production meetings
+ Sourcing and ordering office supplies and equipment
+ Other duties to be determined

EDUCATION, SKILLS AND REQUIREMENTS:

+ Must maintain a professional personal appearance
+ Knowledge of the event industry. Prior catering, event planning or other hospitality experience a plus
+ Proficient knowledge of Microsoft Suite
+ Associates degree in marketing, communications, business, or other related subjects
+ Ability to thrive in a team orientated, fast pace and innovative environment
+ Strong sense of ethics, etiquette and tact
+ Ability to establish and develop relationships with fellow employees, vendor and customers
+ Problem solver and solution oriented with the ability to identify and handle conflicts timely
+ Strong communication skills, written and verbal
+ Detail oriented and organized with the ability to complete and manage a large volume of high quality work quickly coupled with the ability to multi task effectively
+ Positive attitude, composure, humor, creativity, adaptability and approachability
+ Availability to work flexible day/night and weekend schedules due to the seasonal nature of the Swift + Company customers’ business volume
+ Must be able to use mathematics to solve problems
+ Must have excellent attendance and punctuality
+ Must display excellent customer service skills and great attitude
+ Must be detail-oriented, patient, dependable, and possess a strong work ethic
+ Must have valid Texas driver’s license and ability to drive catering vans and trucks if needed
+ Must be able to lift approximately 70 lbs.
+ Must pass company drug screens / background check
+ TABC certified

Swift + Company offers medical insurance coverage, and many other benefits in an exciting and fast-paced environment.

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

JOB DESCRIPTION:

Swift + Company Rentals is a division of Swift + Company, a preeminent event production company servicing the Houston and Southwest region of Texas for 30 years! Known for our outstanding cuisine, full service event production, wedding coordination, corporate event planning, flowers and unique design, we also offer full service party rentals with that same impeccable service and unmistakable flair.

JOB SUMMARY:

This position will have overall responsibility for the successful maintenance of Swift + Company inventory.

LOCATION: Swift + Company  Rental Warehouse 1919 Edwards Houston, Texas 77007

REPORTS TO: Rental Warehouse Manager and Dispatch

Rental Warehouse Team members are responsible for the following:

+ Maintains inventory of supplies
+ Timely return, processing, cleaning and re-stocking rentals into inventory
+ Knowledge of how to take care of each rental item and where it is located
+ Keeping up with all items we have in inventory, knowing names, etc.
+ Maintaining up to date knowledge of the rental industry
+ Communicating effectively with warehouse team members and dispatch by informing and updating them regularly to guarantee that the clients/customer objectives are met
+ Following all systems and procedures outlined in the Swift + Company manual
+ Following proper uniform and Swift + Company etiquette requirements
+ Other duties may be assigned

SKILLS / QUALIFICATIONS:

+ Must have excellent attendance and punctuality
+ Ability and willingness to work overtime, holidays and weekends
+ Must display excellent customer service skills and great attitude
+ Must have good communication skills
+ Must be highly motivated with ability to work independently
+ Ability to multi-task
+ Must have a clean driving record
+ Bi-lingual (English & Spanish) preferred
+ Problem solving
+ Must be a team player
+ Knowledge of rental products and equipment safety standards
+ Must be detail-oriented, dependable, and possess a strong work ethic
+ Must be able to work in a fast paced environment
+ Frequent lifting of objects up to 75 + lbs.
+ Noise level is usually moderate to loud
+ Fast-paced environment subject to short notice activity including numerous schedule
and priority changes

WORK ENVIRONMENT:

Environment is in a shared office space as well as warehouse. Position will require a flexible schedule, extended hours, or weekends to accommodate customer needs and seasonal demand. Some work will require being exposed to the outdoors or extreme temperatures within the warehouse. Company’s warehouse operation may include shift staffing and the successful candidate will actively ensure proper supervision of all work shifts.

NOTE: This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request a warehouse team member to perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQAUL OPPORTUNITY EMPLOYER

JOB DESCRIPTION:

Swift + Company is a preeminent event production company servicing the Houston and Southwest region of Texas for 30 years! We are known for our outstanding cuisine, full service event production, wedding coordination, corporate event planning, flowers and unique design.

JOB SUMMARY:

BARTENDERS: A TABC Certified and experienced staff member who mixes and serves drinks to guests behind a bar or throughout an event.

+ Familiarity with served product (custom to each event)
+ Bar set up; including but not limited to, knowing the quantity and type of beverage and glassware to be distributed at each bar
+ Ensuring the bar remains neat, clean and meticulously organized
+ Properly chilling the product and distributing to coolers in a timely manner
+ Monitoring all consumption of stock beverages
+ Being professional and courteous to all guests
+ Properly breaking down bar, cleaning up and loading after an event
+ Communicating effectively with the designated Event Manager while informing and updating them regularly to guarantee that the clients objectives are met
+ Following all systems and procedures outlined in Swift + Company Staff Manual
+ Following proper uniform and Swift + Company etiquette requirements

WAITSTAFF: A staff member who offers guests hors d’oeuvres, beverages or small desserts from a passing tray; usually job transitions to bussing toward the middle to end of an event.

+ Familiarity with menu and served product
+ Approaching and interacting with guests
+ Ensuring trays are always neat and presentable and replenished with fresh product
+ Keeping all condiment bowls clean and wiped down on passing tray
+ Assisting the catering kitchen with set up and bussing
+ Making sure all buffet and rental equipment stays neat, clean and organized
+ Being professional and courteous to all guests
+ Properly breaking down various equipment, bussing and organizing rental equipment for warehouse pick up
+ Communicating effectively with the designated Event Manager while informing and updating them regularly to guarantee that the clients objectives are met
+ Following all systems and procedures outlined in Swift + Company Staff Manual
+ Following proper uniform and Swift + Company etiquette requirements
+ Must be TABC certified

All of our bartenders and waitstaff are a vital interface with our clients and guests. We take pride in the fact they portray a competent and personable representation of our company!

SKILLS/QUALIFICATIONS:

+ Must have excellent attendance and punctuality
+ Ability and willingness to work overtime, holidays and weekends
+ Must display excellent customer service skills and a great attitude
+ Must have good oral and written communication skills
+ Must be highly motivated with ability to work independently
+ Ability to multi-task
+ Must be detail-oriented, dependable, and possess a strong work ethic
+ Must have a valid Texas driver?s license and ability to drive catering vans and trucks
+ Previous experience in hospitality/hotel/restaurant/catering environment preferred
+ Must be able to work in a fast paced environment
+ Must be TABC Certified

WORK CONDITIONS:

+ Variable work environment, work is conducted indoors and outdoors with varying conditions
+ Exposure to varying environments of clients homes and venues
+ Frequent lifting of objects 50 lbs. or more
+ Noise level is usually moderate to loud
+ Fast-paced environment subject to short notice activity including numerous schedule and priority changes

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

JOB DESCRIPTION:

Swift + Company Rentals is a division of Swift + Company, a preeminent event production company servicing the Houston and Southwest region of Texas for 30 years! Known for our outstanding cuisine, full service event production, wedding coordination, corporate event planning, flowers and unique design, we also offer full service party rentals with that same impeccable service and unmistakable flair.

JOB SUMMARY:

LOCATION: Swift + Company – Rental Warehouse 1919 Edwards Houston, Texas 77007

REPORTS TO: Rental Warehouse Manager and Dispatch

The Rental Delivery Driver + Crew are responsible for but not limited to the following:

+ Delivering and picking up of catering rentals and equipment to and from
clients/customers event sites in a timely and safe manner
+ Coordinating workload to meet client/customer requirements while achieving
optimum productivity
+ Communicating effectively with the Warehouse Manager, the Operations Manager, dispatch, the sales team, and the warehouse staff, informing and updating them regularly to guarantee that the sales and clients/customers objectives are met
+ Following systems and procedures outlined in the Swift + Company manual
+ Coordinating with dispatch and Warehouse Manager to schedule daily deliveries and pick ups
+ Ensuring delivery and pick up is always on time
+ Drive vehicle to and from destinations, adhering to all traffic laws
+ Loading and unloading delivery rentals
+ Comply with all OSHA safety requirements
+ Maintain vehicle in good working condition
+ Maintain vehicle in clean and fueled readiness condition including pre and post trip inspection

All of our Delivery Drivers + Crew are a vital interface with our clients and customers. We take pride in the fact they portray a competent and personable representation of our company!

SKILLS/QUALIFICATIONS:

+ Driving experience required
+ Must have a clean driving record
+ Must have excellent attendance and punctuality
+ Ability and willingness to work overtime, holidays and weekends
+ Must display excellent customer service skills and great attitude
+ Must have good communication skills
+ Must be highly motivated with ability to work independently
+ Ability to multi-task
+ Problem solving
+ Must be a team player
+ Knowledge of rental products and equipment safety standards
+ Basic handy man / construction skills
+ Bi-lingual (English & Spanish) preferred
+ Must be detail-oriented, dependable, and possess a strong work ethic

WORK CONDITIONS:

+ Variable work environment, work is conducted indoors and outdoors with varying conditions
+ Exposure to the environments of clients/customers homes and venues
+ Noise level is usually moderate to loud
+ Frequent lifting of objects up to 100 + lbs.
+ Fast-paced environment, subject to short notice activity including numerous schedule and priority changes

NOTE: This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request a rental delivery driver + crew team member to perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

JOB DESCRIPTION:

Swift + Company Rentals is a division of Swift + Company, a preeminent event production company servicing the Houston and Southwest region of Texas for 30 years! Known for our outstanding cuisine, full service event production, wedding coordination, corporate event planning, flowers and unique design, we also offer full service party rentals with that same impeccable service and unmistakable flair.

JOB SUMMARY:

This position will have overall responsibility for the successful operation of the Swift + Company Rental Warehouse and will require an organized, hands-on individual who embraces the challenge of running a tight ship, including the safe storage, maintenance, accurate and on-time delivery and return of our event rental inventory.

LOCATION:

Swift + Company Warehouse
1919 Edwards
Houston, Texas 77007

REPORTS TO:

General Manager

DUTIES/RESPONSIBILITIES:

+ Overseeing inventory control and processing orders.
+ Oversee on-time preparation of inventory to satisfy scheduled deliveries and pickups for daily orders.
+ Monitoring customers through the sales staff to ensure the quality of service.
+ Delivering and fulfilling objectives and directions from corporate headquarters.
+ Manage morning load out & client will call process.
+ Producing and / or viewing delivery, pickup, sub-rental and over booking regular reports on a daily, weekly and monthly basis.
+ Implementing and completing warehouse opening, operation and closing procedures on a daily basis.
+ Communicating with customers concerning delivery, pick up and inventory and quality control issues.
+ Manage data entry to accurately track rentals quantities and locations.
+ Oversee timely arrival, accounting and preparation of new rental inventory.
+ Supervise timely return, processing, cleaning and re-stocking rentals into inventory.
+ Supervise timely return and processing of damaged products.
+ Maintain all warehouse equipment in safe and working condition.
+ Maintain all warehouse areas including office, restrooms and storage areas in a safe, clean and working condition.
+ Maintain all company vehicles in safe and working condition.
+ Maintain all inspection and license requirements for all company vehicles.
+ Ensure proper training of all warehouse staff on the safe usage of all warehouse machinery and equipment.
+ Ensure and maintain proper training and education of warehouse staff as to the numerous rental items offered by Swift + Company Rentals.
+ Recommend and refine improvements to existing storage, delivery, return, transport and load out Procedures.
+ Manage delivery driver policies and procedures.
+ Briefing staff on the issues for that particular day.
+ Establish productivity goals for each warehouse department.
+ Motivating, organizing and encouraging teamwork within the staff to ensure set productivity targets are met.
+ Maintain and manage safety standards throughout the facility.
+ Maintain security and integrity of the warehouse and all inventories.
+ Oversee that payroll and operating budget objectives are met.
+ Participate with General Manager in the strategic planning, administration and general management issues, which will include the day-to-day supervision of staff.
+ Maintain proper staffing levels at all times.
+ Process departmental employee payroll.
+ Conduct reviews for all employees.
+ Maintain recognition and incentive programs for warehouse staff.
+ Maintain up to date knowledge of the rental industry.

EDUCATION:

High School Diploma or Equivalent

SKILLS/QUALIFICATIONS:

+ Three years experience in a warehouse management / supervisory position or
+ Five years experience in a warehouse environment.
+ Valid Texas Drivers License
+ Experience driving 16′ & 24′ Box Trucks (CDL License preferred).
+ Strong verbal and written communication skills.
+ Bi-lingual (English & Spanish) preferred.
+ Strong understanding of warehouse process best practices.
+ A flexible, entrepreneurial spirit, capable of finding solutions in a fast-moving, growth environment.
+ Display an enthusiastic and friendly attitude.
+ Basic Microsoft Office knowledge including Excel, Word and Outlook.
+ Knowledge of rental products and equipment safety standards.
+ Basic handy man / construction skills.

WORK ENVIRONMENT:

Environment is in a shared office space as well as warehouse. Position will require a flexible schedule, extended hours, or weekends to accommodate customer needs and seasonal demand. Some work will require being exposed to the outdoors or extreme temperatures within the warehouse. Company’s warehouse operation may include ?shift? staffing and the successful candidate will actively ensure proper supervision of all work shifts.

NOTE: This is a general description of the duties and responsibilities most frequently required of this position. The company may from time to time request that the warehouse manager perform other related tasks and assume reasonable responsibilities that have not been specifically included in this description.

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

Swift + Company is a preeminent event production company servicing the Houston and Southwest region of Texas for 30+ years! We are known for our outstanding cuisine, full service event production, beautiful rental equipment and décor pieces, wedding coordination, corporate event planning, flowers and unique design.

EVENTS INTERN: A staff member who assists the catering team by working with the catering manager and event planners with a continuous focus on customer service excellence.

JOB SUMMARY:

+ Collect event details from customer phone calls for proposals
+ Gather customer inquiries for carry out orders
+ Filing + Scanning + Organizing
+ Maintain beverage inventory and organize for events
+ Prepare showroom for client meetings
+ Input information into catering software
+ Errand running
+ Miscellaneous office administrative duties
+ Answering the telephone, responding to emails
+ Assist with hot-shot deliveries
+ Assist at client events as needed
+ Approximately 20-25 hours work per week, but more during busy weeks

SKILLS/QUALIFICATIONS:

+ Must have excellent attendance and punctuality
+ Ability and willingness to work overtime, holidays and weekends
+ Must display excellent customer service skills and a great attitude
+ Must have good oral and written communication skills
+ Must be highly motivated with ability to work independently
+ Ability to multi-task
+ Must be detail-oriented, dependable, and possess a strong work ethic
+ Must have a valid Texas driver’s license and ability to drive catering vans and trucks
+ Previous experience in hospitality/hotel/restaurant/catering environment preferred
+ Must be able to work in a fast paced environment

WORK CONDITIONS:

+ Variable work environment, work is conducted indoors and outdoors with varying conditions
+ Exposure to varying environments of clients’ homes and venues
+ Frequent lifting of objects 50 lbs. or more
+ Noise level is usually moderate to loud
+ Fast-paced environment subject to short notice activity including numerous schedule and priority changes

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

Swift + Company is a preeminent event production company servicing the Houston and Southwest region of Texas for 30+ years! We are known for our outstanding cuisine, full service event production, beautiful rental equipment and décor pieces, wedding coordination, corporate event planning, flowers and unique design.

RENTAL WAREHOUSE INTERN: A staff member who assists the rental sales team by working with the inside sales and will-call departments with a continuous focus on customer service excellence.

JOB SUMMARY:

+ Filing
+ Posting payments into our rental software system
+ Errand running
+ Miscellaneous office administrative duties
+ Tracking proposals, returns and payments
+ Answering the telephone, responding to emails
+ Assisting with rental deliveries, pickups and set-ups
+ Assist with hot-shot deliveries and will-call customers
+ Approximately 20-25 hours work per week, but more during busy weeks

SKILLS/QUALIFICATIONS:

+ Must have excellent attendance and punctuality
+ Ability and willingness to work overtime, holidays and weekends
+ Must display excellent customer service skills and a great attitude
+ Must have good oral and written communication skills
+ Must be highly motivated with ability to work independently
+ Ability to multi-task
+ Must be detail-oriented, dependable, and possess a strong work ethic
+ Must have a valid Texas driver’s license and ability to drive catering vans and trucks
+ Previous experience in hospitality/hotel/restaurant/catering environment preferred
+ Must be able to work in a fast paced environment

WORK CONDITIONS:

+ Variable work environment, work is conducted indoors and outdoors with varying conditions
+ Exposure to varying environments of clients’ homes and venues
+ Frequent lifting of objects 50 lbs. or more
+ Noise level is usually moderate to loud
+ Fast-paced environment subject to short notice activity including numerous schedule and priority changes

We are a drug free facility and perform background checks.

SWIFT + COMPANY IS AN EQUAL OPPORTUNITY EMPLOYER

JOB DESCRIPTION:

We are looking for a highly qualified and motivated Flower Studio Manager / Designer (FSM) with several years management and design experience to lead our growing flower department. The FSM works in a variety of environments from our warehouse to offsite event venues, and oversees and coordinates flower shop activities, such as the purchase, selection, design, preparation and retail sale of flowers for decoration. The FSM is also responsible for administrative and retail duties, such as keeping financial records, answering inquiries and processing payment. We need a capable leader at the helm, driving daily operations, strategizing and implementing solutions for future growth, and ensuring that the highest quality standards are met each and every day. You will need excellent leadership and communication; positivity, creativity, and strong problem-solving skills are an absolute must – as well as the ability to think big and execute accordingly. You’ll need to be self-motivated and able to adapt and pivot quickly. Hopefully the thought of creating new, better ways of doing things and leading and building the best team possible gets you excited!

LOCATION: 

Swift + Company Warehouse
1919 Edwards Street, Houston, TX 77007

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions, may include the following tasks, knowledge, skills and other characteristics. This list of tasks is illustrative only, and is not a comprehensive listing of all functions and tasks performed by positions in this class.

+ You’ll be responsible for all aspects of the flower department – including all facets of daily employee management, designing, purchasing and budgeting, sales, reporting, operational efficiencies, and future growth strategies. There are four sub-categories in the overall department – purchasing + receiving + processing, design, administration, and sales / marketing / events. You’ll need to be able to manage them all and hit the ground running with the appropriate skills to get the job done right out of the gate.
+ Team Management –You must be comfortable leading a team and working with many different personalities. You’ll need to be an excellent leader and communicator to succeed in this position. You will be responsible for the daily management of the flower team to ensure operations are running smoothly and efficiently. You’ll need to create a positive work environment, mentor team members, handle all disciplinary procedures with fairness and consistency, and help to build an exceptional team culture. We’re looking for someone who’s honest, positive, creative, hard-working, and resilient.
+ Sales – You will sell flowers to a variety of clients – individuals, corporations, brides and event planners. – for all sizes / types of events.  You must be comfortable consulting with clients about flower arrangement designs, the cost of flowers and delivery and labor services, and must have a proficient knowledge of flower/botanical varieties and seasonal availability.  Additionally, you will schedule site-visits, deliveries, and be available for walk-in customers. It is imperative that you respond to flower inquiries in a timely and professional manner.  You will formulate quotes, contracts and manage contract signings and payment for services, working closely with our in-house accountant.  Additionally, you will make cold calls to generate new leads and develop clients; and make periodic visits / entertain established clientele to strengthen client relationships.. You will respond to customer service problems and resolve complaints and/or refer complaints to the WGM.
+ Marketing —   The Flower Studio Manager will work closely with our Marketing Coordinator to maintain a database of flower clients, and cultivate long term relationships with them as well.  The FSM will work with Marketing Coordinator on photo shoots, and develop and implement marketing strategies for increased client base and sales.  The FSM will attend trade shows, bridal fairs, networking events and other similar opportunities to market Swift + Company Flowers.
+ Communication is hugely important for this position. You’ll need to effectively communicate company policies, design aesthetic, growth, strategic vision, values, and other relevant information clearly with team members in a way that is applicable to their role and their daily work, as well as their potential growth with the company. You will work closely under the WGM.  Emails and phone messages must be replied / returned by end of day each day, and you will communicate via email, text, icloud and telephone.
+ Operational Strategy and Implementation – The ideal candidate will thrive at finding new ways to improve operational efficiencies, i.e. improve quality, minimize labor and waste, and solve problems to allow your department to function and profit well.   You will serve as key point of contact for external vendors and manage contracts / pricing to deliver the best possible deals for Swift + Company.
+ Budgeting and Reporting – You must be proficient at creating budgets for customers / events, and sticking to them.  Additionally, you will be responsible for budgeting time and work hours for flower designers / team members.
+ Flower Design and Development – It is essential that you understand our customers and are in tune with what they want. With a team, you will be responsible for flower design development and must ensure that selected designs will appeal to our customer base and are in line with the Swift + Company aesthetic and brand image. The ideal candidate will pride themselves on being ahead of the trends.
+ Recipe Creation – You’ll need to create daily flower recipes that fit our aesthetic, flower cost, season, and lifespan requirements. You will ensure all flowers are ordered on time and need to forecast needs for peak flower holidays 6 months in advance.
+ Quality Assurance – We take great pride in making every arrangement with the highest quality flowers and unique design aesthetic– and truly believe it’s one of the many things that differentiates us from our competitors. Therefore, quality assurance is extremely important to us, and a key component to our growth. You’ll be responsible for ensuring that each bouquet meets our rigorous quality and design standards and improve upon our current QA processes to ensure that each and every bouquet is at or, hopefully, above standard. You’ll need to create systems for accountability, spot checking, and be aware of what is being sent out each day. When quality dips, you’ll need to be the one identifying the problem and figuring out a quick turn-around strategy.
+ Facility Management – Ensure design floor efficiency, cleanliness, and security, including abiding by Swift + Company safety training and safety enforcement with design team.  Arrange showroom displays, maintain a clean showroom and keep shelves organized and stocked with flower vessels and equipment.
+ Be Nice –You’ll need to work well with others, as we are a highly collaborative company. All departments work very closely to make sure we deliver the highest quality product possible to our customers.

EDUCATION, SKILLS & REQUIREMENTS:

Swift + Company believes that the best individuals come with varied backgrounds and experiences, and value work ethic, problem solving skills, intellectual curiosity, and a positive attitude. For this position, we’re looking for the following:

+ Creativity and design – While you don’t have to be a master floral designer, you must have a good design eye and the ability to design our products, create our additional product lines, ensure quality is up to par, and develop training programs and procedures for the design team.
+ Self-motivation and ability to think critically is a MUST. You will need to figure out what needs to be done before being told. We’re looking for someone who loves and has experience with building a department from the ground up and does not need a list of things to do to get things done. It’s not uncommon to discuss projects and then trust managers to get things done without checking in until the due date, so you must also be able to self-manage your time and prioritize your tasks – and effectively communicate any roadblocks with the WGM early enough to problem solve and still meet the deadline.
+ Integrity, Communication, Intellectual Curiosity, Innovation, and Impact – We are building a team that values these things, and in order to be a good culture fit with our company, you’ll need to lead your team with these values as well.
+ Amazing people manager who can be firm yet inclusive. You must be able to manage a team of 4 and growing, and to be able to staff and train temporary team members for peak holidays and events.
+ Organization – You’ll need to be able to organize and prioritize your workload and the workload of your team in order to be successful in this positon. You’ll need the knowledge and ability to organize your department from logistics to cleanliness – and everything in between.
+ Computer Office Capabilities – You must have a working knowledge of Apple, QuickBooks, Dropbox, credit card terminals, MS office suite (Word, Excel and PowerPoint), and iCloud as well as the ability to adapt to new technologies as we implement them with our intended growth. Great penmanship is a big plus!
+ Team Player – You’ll need to be a “we” person and subscribe to the idea that working as a cohesive team is the best way to get results.
+ Positive can-do attitude – no negative nellies please. This is extremely important. “Yes” people fit our company’s culture much better than “no” people. You’ll need to lead your team with positivity and enthusiasm to be the type of manager we’re looking for.
+ Self-motivated, and ability to work autonomously with great follow through. We allow a lot of autonomy with our managers, so you must be able to get things done in a timely manner without someone hounding you. It’s not uncommon to discuss projects and then trust managers to get things done without checking in until the due date, so you must also be able to self-manage your time and prioritize your tasks – and effectively communicate any roadblocks with the WGM early enough to problem solve and still meet the deadline.
+ A “do-er” — not someone who wants to simply strategize, delegate, and throw money at problems – but someone who believes execution is the fun part.  You’ll need to roll your sleeves up and get dirty with the rest of the team.
+ 2-5 years of previous management experience is requested for this role. You must have managed a team previously.
+ Detail oriented and takes ownership and initiative for your department.
+ Ability to adapt quickly and work under high pressure. Ability to hustle is crucial at Swift + Company. This is not a “punch the clock” position. You must be able to work hard and long, when the job necessitates it. The FSM regularly interacts with customers and the work schedule is largely dependent on customer orders, including last-minute holiday and funeral orders. Consequently, the FSM works long hours, including evenings, weekends and before and during holidays. We’re a high-growth small business where things move fast and the team has to work hard to keep up with the pace – especially during weekends and peak holiday periods.  If you’re looking for a 40 hour/week job, this isn’t the job for you.
+ Ability to Solve Problems quickly and effectively. You must have the ability to make decisions based on your operational knowledge and with a high degree of common sense. Mistakes happen, and we learn a lot from them, but we need team members who are able keep up and keep moving forward.
+ Trustworthy in your commitments. It is imperative that you deliver projects complete and on time. This is an essential function of the role of manager. We all rely on each other to fulfill our commitments so that we can function as a high performing team.
+ We are an established company with 30+ years of experience and a sterling reputation­, so anything else that’s needed in order to keep things moving at our pace is required. We all roll up our sleeves and (literally) get our hands dirty in order to get the job done whenever and however necessary, and we really like it that way!

PHYSICAL DEMANDS:

The physical demands described here are representative of those to be met by an employee to successfully perform the essential functions of this job.
+ Warehouse Environment – We’re located in a warehouse, so please expect a raw, open space that can be hot and cold. Appropriate attire will be expected for this environment.
+ This position will at times work inside a cooler with temperatures ranging between 32 and 45 degrees.
+ This role may use warehouse equipment such as pallet jacks, dollies, trucks and heavy equipment.
+ This position sometimes uses sharp tools such as knives and cutters.
+ This job includes lifting buckets and boxes that weigh up to 50lbs.
+  A flower shop manager might experience back strain from lifting and carrying heavy flower arrangements, and is also at risk for personal injury resulting from the mishandling of sharp objects, such as scissors, knives and metal wire.
+  When working with flowers, allergic reactions might occur from pollen exposure. FSM who comes into contact with garden chrysanthemums might develop contact dermatitis. Florists are also at risk for developing sporotrichosis.

ADDITIONAL SKILLS: 

+ Must maintain a professional personal appearance
+ Strong sense of ethics, etiquette and tact
+ Ability to establish and develop relationships with customers
+ Problem solver and solution oriented with the ability to identify and handle conflicts timely
+ Positive attitude and team player
+ Strong communication skills, written and verbal
+ Detail oriented and organized with the ability to complete and manage a large volume of high quality work quickly coupled with the ability to multi task effectively
+ Timely return of responses to customers, orders and information request
+ Positive attitude, composure, humor, creativity, adaptability and approachability.
+ Availability to work flexible day/night and weekend schedules due to the seasonal nature of the Swift + Company business volume.  Be able to adhere to assigned schedule as business dictates
+ Must possess sales and customer relation skills
+ Have a book of business in the flower / event industry—preferred but not mandatory
+ Must be able to use mathematics to solve problems.
+ Must be able to speak English clearly and write legibly. The ability to speak Spanish is a plus.
+ Must pass company drug screens / background check
+ Must maintain an acceptable attendance record
+ Maintain a neat desk with minimal personal items
+ Must be punctual in all aspects of job
+ Maintain a cooperative working relationship with co-workers
+ Must be able to maintain a high degree of patience
+ Report safety violations to supervisor
+ Network with various industry professionals
+ Provide design recommendations to our customers
+ Guide and assist clients in achieving their event vision and consult with them to determine event details
+ Oversee the planning and installation of projects, including being onsite for event installations/breakdowns (might fall in the evening or weekends)
+ Schedule and attend appointments with clients at venues and/or in our showroom
+ Attend walkthroughs on job sites
+ Attend and market at event industry socials, mixers, conferences, bridal shows, and trade shows (follow up with any new potential clients after)
+ Adheres to all company policies, procedures, rules and regulations in written or verbal form
+ Attends department, location and safety meetings.

We are a drug free facility and perform background checks.

YOU MUST include a cover letter with your resume. Resumes without letters will be deleted immediately. Please include references– they will be checked.  Many thanks, and we look forward to hearing from you.